Hennikon Care does accept emergency referrals as it is recognised that situations sometimes arise which make rapid action necessary.
In these instances all Hennikon Care employees should be guided by the spirit of the procedures governing planned admissions and gather and supply all necessary information as soon as possible in as diligent and thorough a manner as possible.
Useful information for urgent enquiries
- Immediate risk and safety concerns.
- Current location, contact person and decision-making arrangements.
- Medication, mobility, communication and safeguarding information.
- Professional contacts already involved.
- What support is required today and what can wait for assessment.